If there is any piece of information you did not find on our pages or if you have any inquiries or requests concerning Pacific Services, the Help Desk is here to help you. A reply will be sent to you by email. Please make sure to enter a valid email address and to set your account to accept messages from the pacifictelworld.com domain. If you hold a Pacific Smart Phone card, please enter your access code and PIN to help us speed up the reply. This form will go directly to Customer Service and/or technical support department. The reply will be sent within one working day, although it may take longer depending on the number of messages we receive. Thank you for your patience. Pacific uses the personal information collected to operate and improve its services—and take all the appropriate security measures to protect it.